Terms & Conditions
Welcome to Astro
Welcome to Astro
These Terms & Conditions explain the rules and guidelines for using the Astro website and purchasing products from our online store.
By visiting our website or placing an order, you agree to use our website responsibly and in accordance with these terms.
Using Our Website
You may use our website for lawful shopping and personal purposes. You must not use the website for any activity that is unlawful, fraudulent, harmful or intended to interfere with the normal operation of the website.
You must not attempt to gain unauthorised access to any part of our website, systems or customer accounts.
Products & Product Information
We make reasonable efforts to display accurate product descriptions, photographs, prices and availability on our website.
Product colours and appearance may vary slightly depending on your device, screen settings or other display conditions.
Product availability can change without notice. If an item becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution.
Orders
When you place an order, you are requesting to purchase the products selected during checkout.
After placing your order, you may receive an order confirmation by email. We reserve the right to cancel or refuse an order where there is a legitimate reason, such as product unavailability, suspected fraud or an obvious pricing error.
Prices & Payments
Product prices are displayed on the website at the time of purchase. Prices may change from time to time, but changes will normally not affect an order that has already been accepted.
Payment must be completed using one of the payment methods available during checkout.
Payments may be processed securely by third-party payment providers.
Delivery
We aim to dispatch orders as quickly as reasonably possible. Delivery times may vary depending on the selected delivery service, destination, carrier and circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Returns & Refunds
Returns, cancellations and refunds are handled according to our Return & Refund Policy .
Nothing on this page is intended to remove or restrict any statutory consumer rights that apply to you.
Customer Responsibilities
You are responsible for providing accurate information when placing an order, including your name, email address, telephone number and delivery address.
If you create an account on our website, you are responsible for keeping your account information secure.
Website Content
The content available on this website, including text, photographs, graphics, logos, product descriptions and design elements, belongs to or is used by Astro with appropriate permission.
You may not copy, reproduce, distribute, modify or commercially use our website content without permission, except where permitted by law.
Third-Party Services
Our website may contain links or connections to third-party websites, payment services, delivery providers or social media platforms.
These third-party services operate independently and may have their own terms and privacy policies.
Website Availability
We work to keep our website available and operating properly. However, temporary interruptions may occur because of maintenance, technical issues, security updates or circumstances outside our reasonable control.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, products, services or business practices.
Any updated version will be published on this page.
Need Help?
If you have any questions about these Terms & Conditions, our team is here to help.
Contact Us