Taxes & Shipping Information
Clear information about taxes, delivery charges and shipping options.
Taxes & Sales Tax
Astro is committed to providing clear and transparent pricing to our customers in Canada.
Where applicable, any taxes, duties or other government charges will be reflected in the applicable pricing or checkout information in accordance with relevant Canadian requirements.
Tax treatment may vary depending on the customer's location, product and applicable requirements. Therefore, we do not apply one fixed tax rate to every order.
Clear Pricing
The price and applicable charges shown during the purchasing process are intended to make the amount you will pay clear before you complete your order.
Shipping Information
We currently offer delivery within Canada. Available delivery options and applicable charges are shown during checkout.
Delivery times are estimates and may vary depending on the destination, courier, order processing time and circumstances outside our reasonable control.
| Delivery Service | Estimated Delivery | Shipping Cost |
|---|---|---|
| Standard Canada Delivery | 2–5 business days | As shown at checkout |
| Express Delivery | 1–2 business days | As shown at checkout |
| Free Standard Delivery | 2–5 business days | Free on eligible orders |
Order Processing
Orders are normally processed after successful order confirmation. Processing time is separate from the delivery time shown above.
During busy periods, promotions, public holidays or unexpected circumstances, order processing may take longer than usual.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an incorrect address after placing your order, please contact us as soon as possible. We will try to help, but an address change may not be possible after dispatch.
Delivery Delays
Delivery dates and timeframes are estimates and are not guaranteed unless a specific guaranteed delivery service has been expressly offered.
Delays may occur because of courier issues, severe weather, public holidays, high demand, incorrect address information or other circumstances outside our reasonable control.
Order Tracking
Where tracking is available for your chosen delivery service, tracking information may be provided after your order has been dispatched.
You can also visit our Track Your Order page for further information.
Customs & Import Charges
Our standard service is intended for deliveries within Canada. If international delivery is offered in the future, any applicable customs duties, import taxes or other charges will depend on the destination and applicable laws.
Where applicable, customers will be provided with relevant information about additional charges before completing an order where those charges can reasonably be determined.
Free Standard Delivery
Eligible orders qualify for free standard delivery within Canada.
Returns & Refunds
Information about returns, cancellations and refunds can be found in our Return & Refund Policy .
Nothing on this page is intended to remove or restrict any statutory consumer rights that apply to your purchase.
Need Help?
If you have any questions about taxes, shipping charges, delivery times or your order, please contact Astro.
Shipping charges, delivery options and tax treatment may change from time to time. The charges and options applicable to your order will be shown during the purchasing process.